Effective date: 24 September 2025
Who we are
IPTECHS (“we”, “us”, “our”) provides NBN and IT services in New South Wales, Australia.
What we collect
- Contact details you submit (name, email, phone) and enquiry content.
- Basic technical logs (IP address, time, pages requested) for security and troubleshooting.
How we use your information
- To respond to enquiries, provide quotes and deliver services.
- To operate, secure and improve our website and services.
- To comply with legal obligations and resolve disputes.
Legal basis & Australian privacy
We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We process your information with your consent and/or to provide requested services.
Disclosures & service providers
We may share limited data with trusted providers that help us run our business, for example:
- Website hosting and security.
- Form processing/automation (e.g., Microsoft Power Automate) to route enquiries to our team.
These providers are bound by confidentiality and only use data to perform contracted services.
Storage & retention
We keep records only as long as needed for the purposes above or as required by law, then securely delete them.
Security
We use reasonable administrative, technical and physical safeguards (HTTPS, access controls) to protect your information. No method is 100% secure, but we work to protect against unauthorised access and misuse.
Cookies
Our site uses minimal cookies necessary for basic operation. We do not use third-party advertising scripts on this site.
Your rights
You may request access to, correction of, or deletion of your personal information, subject to legal exceptions.
Contact us
Email: info@iptechs.com.au
Phone: 0451 007 961
Changes to this policy
We may update this policy from time to time. We’ll post the latest version here with a new effective date.